Return Christmas gifts by January 5, 2025.
Extended return period!
Returns & Exchanges
returns
Items can be returned within 14 days of delivery.
(Extended return period for Christmas: Christmas gifts can be returned until January 5, 2025.)
Register your return here and you will be redirected to Keepoala.
Please send the return with a shipping service of your choice to the following address:
Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany
Unfortunately, as a small business, we cannot cover the costs of return shipping 😞
We thank you for your effort and hope you will visit Arctic Flamingo again soon!
exchange
If you would like to exchange an item for a different size, go to our returns portal and register your return.
- You can select the size you would like to exchange your item for directly in the returns portal.
- After you have selected your desired exchange product, complete the registration and prepare your package for return shipping.
- As soon as we receive the item back from you, we will send you the new item quickly and at no additional cost.
- Please use a shipping company of your choice for the return and send the package to the following address:
Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany
Do you have any questions?
- Make sure to include your name and address inside or outside the return package (so we know who the return came from).
- The items must be unworn (except for trying on, of course), unwashed and in their original condition.
- Please handle the items carefully if you have not yet decided whether you want to keep them. All returned and exchanged items will be resold after inspection!