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Return Christmas gifts by January 5, 2025.

Extended return period!

Returns & Exchanges

returns

Items can be returned within 14 days of delivery.

(Extended return period for Christmas: Christmas gifts can be returned until January 5, 2025.)

Register your return here and you will be redirected to Keepoala.

Please send the return with a shipping service of your choice to the following address:

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany

Unfortunately, as a small business, we cannot cover the costs of return shipping 😞

We thank you for your effort and hope you will visit Arctic Flamingo again soon!

exchange

If you would like to exchange an item for a different size, go to our returns portal and register your return.


  • You can select the size you would like to exchange your item for directly in the returns portal.
  • After you have selected your desired exchange product, complete the registration and prepare your package for return shipping.
  • As soon as we receive the item back from you, we will send you the new item quickly and at no additional cost.
  • Please use a shipping company of your choice for the return and send the package to the following address:

    Inkeri Glova / Arctic Flamingo
    Huglfinger Str. 23c
    82398 Polling
    Germany

Do you have any questions?

  • Make sure to include your name and address inside or outside the return package (so we know who the return came from).
  • The items must be unworn (except for trying on, of course), unwashed and in their original condition.
  • Please handle the items carefully if you have not yet decided whether you want to keep them. All returned and exchanged items will be resold after inspection!