Returns & Exchanges

Register your return here and you will be redirected to Keepoala.

Please send the return with a shipping service of your choice to the following address:

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany

Unfortunately, as a small business, we cannot cover the costs of return shipping 😞

If you would like to exchange an item for a different size, go to our returns portal and register your return.

• You can select the size you would like to exchange your item for directly in the returns portal.
  
• After you have selected your desired exchange product, complete the registration and prepare your package for return shipping.
• As soon as we receive the item back from you, we will send you the new item quickly and at no additional cost.
  

• Please use a shipping company of your choice for the return and send the package to the following address:
  
  Inkeri Glova / Arctic Flamingo
  Huglfinger Str. 23c
  82398 Polling
  Germany

• Make sure to include your name and address inside or outside the return package (so we know who the return came from).

• The items must be unworn (except for trying on, of course), unwashed and in their original condition.

• Please handle the items carefully if you have not yet decided whether you want to keep them. All returned and exchanged items will be resold after inspection!