Returns & Exchanges
returns
Items can be returned within 14 days of delivery.
Register your return here and you will be redirected to Keepoala.
Please send the return with a shipping service of your choice to the following address:
Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany
Unfortunately, as a small business, we cannot cover the costs of return shipping 😞
We thank you for your effort and hope you will visit Arctic Flamingo again soon!
exchange
If you would like to exchange an item for a different size, go to our returns portal and register your return.
- You can select the size you would like to exchange your item for directly in the returns portal.
- After you have selected your desired exchange product, complete the registration and prepare your package for return shipping.
- As soon as we receive the item back from you, we will send you the new item quickly and at no additional cost.
- Make sure to include your name and address inside or outside the return package (so we know who the return came from).
- The items must be unworn (except for trying on, of course), unwashed and in their original condition.
- Please handle the items carefully if you have not yet decided whether you want to keep them. All returned and exchanged items will be resold after inspection!
Do you have any questions?
