WHAT WOULD YOU LIKE TO KNOW?
Order
We ship our items from Germany (Polling in Upper Bavaria). We ship all orders from our studio ourselves.
Your order will usually be dispatched within 1 to 2 working days after receipt of your order. We often dispatch on the same day!
- Within Germany: After dispatch, the delivery time is usually 1 to 3 working days.
- Europe: Delivery time is usually 3 to 8 working days, depending on the destination country.
- USA: Delivery time is usually about 10 working days.
- Rest of the world: Once the items are shipped, the delivery time is between 1 and 6 weeks depending on the country.
You have a 14-day right of return and exchange from the day you received your order.
Details on the return and exchange policy can be found here .
Please note that unfortunately we do not offer free returns unless the product was damaged, defective or incorrectly delivered.
However, exchanging an item for a different size or design is free of charge!
We are a small company and we ask for your understanding that we cannot cover the costs for regular returns. 😔
We generally ship worldwide! To keep shipping costs low, delivery to a more distant destination may take a little longer, but the wait is worth it 🙂.
Find your right size
Here you can find our size chart and tips for measuring!
Still not sure which size is right for you? Simply order multiple sizes and send us the leggings that don't fit for a refund.
If you would like to exchange something for a different size or color, please send an email to shop@arctic-flamingo.com and we will get back to you as soon as possible with a solution!
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