Returns and Exchanges

Returns and Exchanges

HOW DO I RETURN OR EXCHANGE MY ARCTIC FLAMINGOS?

We want you to be happy with your new yoga clothes! If it wasn’t just what you wanted, we refund or exchange items in new condition with original tags attached. Feel free to return or exchange your purchase within 14 days of receiving the order.

RETURNS

 

All our yoga leggings have a 14 day refund and exchange policy from the day you received your order. Before sending the item(s) back, please simply email us at [email protected] and tell us your name or order number and if you want, the reason for your return – So we can learn how to do things better! Thank you so much! You don´t need to wait for our reply, you can proceed with your return after emailing us.

 

Please note that we unfortunately do not offer free returns! Unless the product was damaged, defective or incorrectly delivered. We are a small company and we ask for your understanding that we cannot cover the costs of regular returns 😔
• All returns should be unworn (except trying it on of course!), unwashed and in original condition.
• Please handle the clothing with care if you have not yet decided whether you want to keep the item. All returned and exchanged items will be sold to customers after inspection!
• Make sure to include a note inside or outside the return package with your name and address (just as a reminder from whom the return is coming from)

 

Please use a shipping company of your choice to return your items and send your return package to the following address:

 

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany

 

You will be refunded once your item has been received! Refunds will be made in the same form of payment originally used to make the purchase. It can take several days for your refund to be fully processed, thanking for your patience.

 

We thank you for your time and effort and hope you will visit Arctic Flamingo soon again!

 

 

EXCHANGE

 

If you would like to exchange an item for a different color, design or size, please do the following:

 

1. Send us an e-mail and [email protected] and let us know which item you would like to exchange. We will get back to you as soon as possible!

 

2. Please use a shipping company of your choice to return your items and send your return package to the following address:

 

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Deutschland

 

(Attention! 😃 We offer free exchanges within Germany! You will receive a shipping label from us for the return shipment.)

 

3. As soon as we have received the item back from you, we will send you the new item quickly and at no extra cost.

 

• All items must be unused and with tags intact.
• Please handle clothing with care if you have not yet decided whether you want to keep the item. All returned and exchanged items will be sold to customers after inspection!

 

Tip: If you are considering an exchange the printed leggings to a size larger, we suggest trying on your leggings one more time before making a decision! You´re in the correct size of our printed leggings if these fit snug but comfortable at first wear. Our fabric will quickly ease to fit your body.

HOW DO I RETURN OR EXCHANGE MY ARCTIC FLAMINGOS?

We want you to be happy with your new yoga clothes! If it wasn’t just what you wanted, we refund or exchange items in new condition with original tags attached. Feel free to return or exchange your purchase within 14 days of receiving the order.

RETURNS

All our yoga leggings have a 14 day refund and exchange policy from the day you received your order. Before sending the item(s) back, please simply email us at [email protected] and tell us your name or order number and if you want, the reason for your return – So we can learn how to do things better! Thank you so much! You don´t need to wait for our reply, you can proceed with your return after emailing us.

Please note that we unfortunately do not offer free returns! Unless the product was damaged, defective or incorrectly delivered. We are a small company and we ask for your understanding that we cannot cover the costs of regular returns 😔
• All returns should be unworn (except trying it on of course!), unwashed and in original condition.
• Please handle the clothing with care if you have not yet decided whether you want to keep the item. All returned and exchanged items will be sold to customers after inspection!
• Make sure to include a note inside or outside the return package with your name and address (just as a reminder from whom the return is coming from)

Please use a shipping company of your choice to return your items and send your return package to the following address:

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Germany

You will be refunded once your item has been received! Refunds will be made in the same form of payment originally used to make the purchase. It can take several days for your refund to be fully processed, thanking for your patience.

We thank you for your time and effort and hope you will visit Arctic Flamingo soon again!

 

EXCHANGE

If you would like to exchange an item for a different color, design or size, please do the following:

1. Send us an e-mail and [email protected] and let us know which item you would like to exchange. We will get back to you as soon as possible!

2. Please use a shipping company of your choice to return your items and send your return package to the following address:

Inkeri Glova / Arctic Flamingo
Huglfinger Str. 23c
82398 Polling
Deutschland

(Attention! 😃 We offer free exchanges within Germany! You will receive a shipping label from us for the return shipment.)

3. As soon as we have received the item back from you, we will send you the new item quickly and at no extra cost.

• All items must be unused and with tags intact.
• Please handle clothing with care if you have not yet decided whether you want to keep the item. All returned and exchanged items will be sold to customers after inspection!

Tip: If you are considering an exchange the printed leggings to a size larger, we suggest trying on your leggings one more time before making a decision! You´re in the correct size of our printed leggings if these fit snug but comfortable at first wear. Our fabric will quickly ease to fit your body.

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